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Privacy policy

This policy explains how personal data is handled in connection with this website and with enquiries or bookings made with Predicados do Douro Palace.

Data controller

The data controller is Predicados do Douro Unipessoal, Lda., Rua D. Manuel II, 246, 4050-343 Porto, Portugal. For privacy questions, contact info@predicadosdodouro.pt.

This website

This presentation website does not include user accounts, a contact form, newsletter signup, or first-party analytics and advertising tools.

When you follow links to booking, maps, social media or other external services, data processing is governed by that provider’s policy.

Data, purposes and legal basis

When you contact the property or book through an external channel, the data needed to answer the request, manage the booking and accommodation contract, provide the service, invoice and meet legal obligations may be processed.

  • Data may include name, contact details, address, identification and strictly necessary tax or payment information.
  • Processing may rely on a contract, legal obligations, consent or legitimate interests, depending on the purpose.

Sharing, security and retention

Data is not shared with third parties for commercial purposes. Service providers may be used under instructions and appropriate confidentiality and security measures.

Data is retained only for as long as needed for the purpose, the contract and applicable legal obligations.

Your rights

You may request information and exercise applicable rights through info@predicadosdodouro.pt. You may also complain to the competent supervisory authority.

  • Access, correction and updating.
  • Erasure, restriction, objection and portability, where applicable.
  • Withdrawal of consent at any time, without affecting earlier processing.

CCTV

The property may use CCTV to protect people and property in accordance with the law. Covered areas must be signposted on site.

info@predicadosdodouro.pt